Laptop Repair London

Written by Computer Being on . Posted in Uncategorised

Most of us are increasingly reliant on our computers being functional in order to perform our work, communicate, research information and entertain ourselves.

Hence, when a fault occurs, the downtime can be devastating. You need a computer repair service with knowledgeable IT engineers who you can meet and trust that will get your computer up and running quickly and cost effectively and Computer Being can provide exactly that.

When you bring your computer in, we will perform a free of charge diagnosis, after which we will inform you on the nature of the fault, the options you have and provide a fixed quote. Should you approve our quote we will proceed in the repair straight away and it will usually be ready within 24-48 hours (subject to part availability). Should a need arise we also perform call outs for the central London area to businesses and residences.

We can repair PC’s of all makes and models, including desktop computers, laptops and servers. Our extensive experience guarantees that our repairs are cost-effective and our diagnosis accurate. Our team of experienced and certified engineers is based on Piccadilly Circus and you can visit us anytime without booking an appointment.

Our central location next to the Piccadilly Circus tube station and between the areas of Mayfair and Soho makes us very accessible so that you can easily drop off your computer equipment.

Computer Repair London

All our repairs come with a 3-month warranty for peace of mind. Below you will see some common faults that we encounter and resolve:

Computer Virus Removal

Malicious software that could infect your computer are continuously on the rise. Threats vary and can have a devastating effect. Ransomware, phishing emails, data breaches, credential theft, crypto jacking, software exploits, malicious code are only some of the threats targeting users today. You may see that your computer slows down, has several po ups, your web browser keeps redirecting you to different pages or your files are being kept hostage. However, malware do not always have obvious indications that betray their presence, but you may suspect that you have inadequate protection against threats while you receive an unusual amount of phishing emails and wish to make sure you are protected. Whatever the case is Computer Being engineers can remove any malware from you computer and make sure that you are protected in the future. We are silver partners of Sophos which is our antimalware solution of choice providing a range of next generation tools that make sure that threats are kept at bay.

Computer Upgrades

Perhaps your computer is a few years old and you would benefit from a hardware upgrade or perhaps you are using a new software at work that is quite demanding or even a new game that requires a higher computer specification. Computer Being engineers can upgrade each of your computer components and advise on the best upgrades for your needs.

Computer Overheating and Shutting Down

It is common occurrence nowadays for computers to overheat. There are several signs that could indicate overheating as the computer suddenly shutting down, fans operating at full speed continuously, areas of your computer feeling very hot. The cause varies ranging from extensive dust inside your computer case, faulty fans to dried up thermal past on the processor and GPU. Whatever the cause is, we can repair it quickly and cost effectively.

Windows Blue Screen

The notorious BSoD (blue screen of death) indicates a fatal error with the Windows operating system. We have seen it countless times among several versions of Microsoft Windows and many times the automatic repair tools offered by Microsoft do not work. At Computer Being, we can quickly identify and resolve the issue causing the blue screen while keeping your valuable files safe.

Computer Freezes

It is quite frustrating when your computer freezes before you had managed to save your work. Now you need to restart and lose everything. The cause could be software and operating system related or hardware related such as a hard drive with bad sectors or a faulty motherboard. Computer Being engineers will thoroughly examine each component to establish the cause and will have you up and running again in very little time.

Computer not turning on

There is nothing more upsetting than your computer not turning on as it gives you the idea that repairing it would be a challenge. Usually, this is related to a faulty power supply, faulty RAM or a damaged motherboard. An accurate diagnosis is essential so that the repair is as cost effective as possible.

Computer making noises

Unusual noises coming from your computer is a worrying sign. It could be a clogged up, rusty or dysfunctional fan, a failing hard drive that makes clicking noises or a bios error code which could mean anything from faulty RAM to a faulty motherboard. Whatever you think the cause is, it is best to bring it to us asap as to prevent further damage.

Computer is not booting

Although your computer turns on, it fails to boot into the operating system. Usually this is related to either a corrupt operating system installation or a failure of the storage device (hard drive, SSD) but it can also be attributes to a few other reasons. Regardless of the cause, Computer Being engineers can quickly and reliably restore your computer to its former state.

Computer is too slow

You may experience your computer becoming unusually slow for perhaps no apparent reason. It could be a software issue or perhaps an indication that your computer needs a hardware upgrade or worse a sign that your hard drive is about to fail which will prevent you from accessing your files. Our accurate diagnosis will inform you of the fault and will suggest a suitable remedy. Once we fix it, it will be faster than ever before.

Computer cannot connect to the Internet

This issue could be due to a fault with your Internet connection where we would have to visit your premises and troubleshoot it, but it could be an issue with your computer ranging from a fault to your network interface card or your Wi-Fi adapter to simply the wrong network card drivers being installed.

Terms and Conditions (Repairs)

The following are terms & conditions of agreement between you; the Customer, & Computer Being Limited; the Company, which state that by using our services you acknowledge to having fully read, understood & agree to be bound by the terms & conditions set out below and to comply with all applicable laws and regulations.

The Company acknowledges that the Customer is the legal owner of the equipment being signed over to us for the purpose of diagnostic evaluation and/or repairs.

The Company recognizes that any data stored on the equipment is the property of the Customer & this means the Company & its representatives will not be permitted to access this data unless receiving prior written permission from the Customer.

The Customer accepts that the equipment they are providing is physically damaged, considered inoperable or not functioning correctly at the time of signing over to the Company, who shall provide a free diagnostic to assess damage, or to establish potential causes & to then provide a relevant estimate for service, repairs and/or recovery of data. 

The Company accepts no responsibility for any subsequent damage or loss of data, however caused, including alleged loss occurring during any data recovery processes.

Following communication & acceptance of estimates, services and/or repairs shall be undertaken & the Customer will be notified on completion that the equipment is ready for collection.

Following communication & non-acceptance of estimates the Company shall expect the Customer to collect any relevant equipment, preferably within 3 working days. 

Proposed timescales for completion of agreed services and/or repairs may vary depending on the nature of the work required & may include, but not be limited to, job volume, complexity, or the attainability of relevant parts and/or resources required for replacement or installation.

Advance partial payment will be required by the Company in the event that specialized replacement parts need to be purchased from a third party & this will be agreed & arranged with the Customer before proceeding.

Payment, or balance thereof, is due in full on communication of successful repair or completion of services before the associated equipment will be released.    

 The Company will contact the Customer when equipment is ready for collection. Should equipment remain uncollected within 30 days of contact, the Company will issue a written reminder to the Customer requesting collection by a specified date.  It shall remain the responsibility of the Customer to collect any equipment that has been signed over & which will be subject to disposal if not collected within 90 days from the date of original acceptance, at which time the Company shall have no liability to the Customer or third party.

Computer Being Limited has a 90 days warranty on repair services & will engage in remedial work deemed appropriate in the event of any recurrence of the original documented issue(s) but shall not cover any issues which may develop within this warranty period that are not relatable to the original diagnosis or repair. This shall NOT include third party replacement parts incorporated during service. Computer Being Limited disclaims any data warranty, explicit or implicit, of any kind.

These Terms & Conditions shall be governed by the laws of England & Wales. Any dispute between the parties relating to this agreement shall fall within the jurisdiction of the courts of England & Wales.   

IT Support

Written by Computer Being on . Posted in Uncategorised

Computer Being specialises in providing quality, readily available and flexible IT Support to small and medium sized businesses based in Central London.

Whether you are just starting up and need the most efficient and cost effective way to organise your IT infrastructure, or you are growing and realise the need for continuous IT support and optimisation of your current setup or even if you wish to change IT support suppliers we are here to assist. Among the services we offer are:

  • IT Consulting from expert engineers
  • Onsite as well as Remote Support 7 days a week
  • Both preventive and corrective support
  • IT Equipment procurement and custom built systems for your specialist needs
  • Web development, E-commerce solutions and integration of those with your processes
  • IT Security audits
  • Cloud migration services
  • Disaster recovery solutions
  • Continuous monitoring of your backup systems and the smooth running of your computers, servers and peripherals

Our focus is in the success of your business enhanced by the effectiveness and reliability of your IT systems. Furthermore, we:

  • Offer customised solutions to your IT issues tailored to your industry
  • Work within your budget and setup a plan for future upgrades and projected growth so you know where you stand
  • Meet with you and offer personalised consultations at your workplace so that you can demonstrate exactly how you wish your business to operate
  • Help you reduce costs wherever possible and increase your revenue
  • Increase your productive by advising on the most efficient way to run your operation

Our IT Support agreements are very flexible as to match your exact needs.

Give us a call so that we will arrange an initial free of charge consultation.

Data Recovery

Written by Computer Being on . Posted in Uncategorised

In Computer Being Ltd. we pride in our ability to recover data even in the most challenging cases. Using state of the art tools and proprietary techniques, we recover data from a range of digital storage media. We 

  • Recover Data from Hard Drives (Desktop & Notebook, IDE, SATA, SCSI, SSD)
  • Recover Data from Raid Arrays
  • Recover Data from CD's & DVD's
  • Recover Data from Memory Flash Cards
  • Recover Data from Sim Cards

Some of the most common cases we encounter are:

  • Deleted and Lost Data
  • Corrupted Media
  • Filesystem corruption
  • Physical hardware damages (from drops, electrical surcharges, fire , sabotage etc.)
  • Operating System Corruption
  • Locked hard drives

Additionally we deal with recovering data from servers, recover email databases and almost every piece of data that you require back. Also we can make sure to destroy and completely erase your data when necessary.

Bound by the ethical code of the British Computer Society we take particular care to the security of your valuable data, both when we are in posession of your storage media and during their  transfer to you.

We have a transparent pricing structure which puts you in control of the data recovery process and we treat  your data with respect.

If you need to retrieve data from a hard drive, please follow the procedure below.

 

 THE DATA RECOVERY PROCESS

  • Carefully remove your hard drive from your computer (if in doubt ask us for instructions on how to do it).
  • Place your media in anti-static air bubble packing, foam or bag and place them in a box twice its size and fill the remainder of the box with foam or crumpled newspaper.
  • Seal the box and send it to us on (Computer Being Ltd., 36-38 Glasshouse Street, London W1B 5DL, United Kingdom).
  • We will confirm receipt of your media as soon as it arrives.
  • Depending on each case you will shortly receive a diagnostic report, and if data is recoverable you will receive a list of files which can be recovered.
  • Once you accept our quote your data can be with you as soon as 24 hours later stored in any storage media that you prefer.

 

Computer Being Ltd offers data recovery services from many different types of storage devices. Give us a call to discuss your case.