It is a truly dreadful moment when you make one wrong move and a drink spills all over your laptop! If that laptop is on, it will sometimes turn off straight away but on other occasions it may stay on and still operate, so you imagine that no damage can have occurred, only to discover some time later that the laptop fails and will not turn on again. There are also times when a spillage will take place whilst the laptop is off, for example, when placed in your bag where a bottle or a can may have leaked. On these occasions it may be hours before you realise what has happened.
It is true to say that liquid spillage on your laptop can have a disastrous outcome. Even a single drop passing through the keyboard and onto the motherboard when connected to power can be enough to kill it. However, there are some steps you can take to help prevent the laptop from sustaining damage or to minimise the effects of a liquid spill that has already done so.
- Turn off the laptop as soon as the spillage takes place
- Wipe the laptop externally with a dry cloth to soak up any excess liquid that is present
- Turn the laptop upside down with the lid open to help it dry out more quickly
- Bring it in to us at Computer Being
Once you bring in the laptop, we will disassemble it and make sure that every component is dry. We will then clean up any connectors that the liquid has affected and then test each component individually. By following these procedures there will be a good chance that the laptop's components will be spared any lasting damage. If there are parts which have been compromised and require replacing or repair, we will provide you with a fixed fee quote for the repair work.
It is a fairly common occurrence for the keyboard and/or the trackpad to need replacing following a spill. It is more unusual for a fresh spill to damage the motherboard, the screen or any storage devices (hard drive, SSD) but this will very much depend on several key factors including the substance spilt and the time taken to address the situation if subsequent issues arise.
Once you have accepted our quote, we will advise you on the expected timescale of the repair and will then inform you once these have been completed and your laptop is ready to collect. We always aim to deliver timely and cost-effective repairs.